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Resolution for Spotify issue

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‎12-26-2019 09:23 - last edited on ‎12-30-2019 19:18 by Fitbit Moderator

‎12-26-2019 09:23 - last edited on ‎12-30-2019 19:18 by Fitbit Moderator

The problem with Spotify on the versa 2 is not what you think...when you log in through the settings on Spotify app, after a while it will say you do not have premium (though I do have it and paying for it). A simple short term fix is going to settings on the Spotify app, then log out and log back in into it. I'm not sure, I have a Moto z3, but it seems that everyone is having this problem.

 

-Thank You 

 

Moderator edit: Subject for clarity 

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‎12-30-2019 19:18

‎12-30-2019 19:18

Hi @GavinEsquivel, welcome to the Community Forums!

 

Thanks for bringing this to my attention and the details that were shared in your post, I'm happy to know that your Spotify difficulties were resolved after trying the steps specified on your post. Keep in mind that the willingness to help is always appreciated here in the Community Forums, therefore, thanks a lot for sharing the steps you took and your personal experience.

 

Please do not hesitate to contact me back if you need anything else. 

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