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Run/hike map not loading in the app

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Hey, 

 

The run/hike maps are not loading in the fitbit app, and I can only see the heart rate, energy and impact stats.

Right after the hikes I've been on the last weekend, the maps loaded and I could see more than 3 stats, but after a while they kept loading and not showing up anymore, and have been like that ever since.

Tried logging in/out the app, restarting phone, reinstalling app, restarting fitbit but nothing works.

 

Tried adding a fake workout and tracking it, and the map only shows up for some minutes and after that keeps on loading forever, so I'm afraid I won't be able to track my workouts in the future. 

Is there anything else I can do to make them show up?

  • Screenshot_20200911_000253_com.fitbit.FitbitMobile.jpg

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