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Run shows wrong distance and pace-Versa

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‎12-30-2018 15:22 - last edited on ‎12-21-2021 17:48 by Fitbit Moderator

‎12-30-2018 15:22 - last edited on ‎12-21-2021 17:48 by Fitbit Moderator

 When I use the running program on my versa it tells me the incorrect distance and pace. I have used map my run at the same time and it confirms that the versa is wrong. 

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎12-30-2018 20:26

‎12-30-2018 20:26

@AllyBedell1 Some posters in this forum have already reported issues with maintaining GPS connection or GPS accuracy in general. When you start your Run on your Versa, does your GPS stay connected all the time or does your Versa display 'Connecting'? If you do not use GPS for your Run workouts, it could be that you need to adjust your Running stride length. Please see this help article on tips how.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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