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Screen Durability on Versa lite

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‎06-05-2019 08:34 - last edited on ‎06-06-2019 07:13 by Fitbit Moderator

‎06-05-2019 08:34 - last edited on ‎06-06-2019 07:13 by Fitbit Moderator

I am looking to update my fitbit to a fitbit Versa Lite, I work in a shop/office. What is the durability of the screen? I am worried that if I hit wrong it will shatter. Will it?

 

 

Moderator edit: updated subject for clarity

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‎06-06-2019 07:22

‎06-06-2019 07:22

@MrWalker1 Welcome to the Fitbit Community! I hope you're doing well!

 

Thank you for your inquiry. If you subject any device to a direct hit there may be some damage but in general it is quite resistant. I have been wearing an Ionic lately and I am not careful with my stuff. I go to the gym around 4 days a week and do weight lifting so there are many instances that accidents may happen. I have actually bumped the device and haven't damaged the screen at all (although the metal case does show some scratches). Remember that if you buy your Versa lite it will be covered by Fitbit's warranty.

 

Let me know how it goes.

Alvaro | Community Moderator

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‎03-11-2020 08:29

In response to AlvaroFitbit

‎03-11-2020 08:29

very disappointed bought my versa lite about 6 months ago during aquaerobics last Friday I caught the watch on the edge of the pool and scratched the edge of the screen which has now cracked after talking to fitbit yesterday they tell me there is no repair service but offered me a new watch with 40% off but only in mulburrey which is for sale with fitbit for £109;99 they offered me this watch for £89:99 which is only £20:00 off not 40% you have one very disappointed customer here I was willing to pay to have it repaired but get told we have no repair service the watch has now stopped working completely Thanks a VERY disappointed customer Phil Clarke

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