help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen Wake not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-20-2020 10:19 - last edited on ‎07-27-2020 18:05 by Fitbit Moderator

‎07-20-2020 10:19 - last edited on ‎07-27-2020 18:05 by Fitbit Moderator

When I turn my wrist to check time or just look at my watch it doesn’t open up I have a versatile 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-24-2020 16:27 - edited ‎07-27-2020 18:05

‎07-24-2020 16:27 - edited ‎07-27-2020 18:05

Hi @Bignette. Welcome to the Community Forums.

 

I'm glad that you have the Versa Lite and let me help you with your inquiry. While the screen should turn on when you bring your watch to a viewing position, I'd recommend to double check if the Screen Wake setting is enabled. To do this, from the clock screen on your Versa Lite swipe to the left, tap on Settings and scroll down to find Screen Wake. Make sure it's set to Auto (Motion).

 

Give it a try and keep me posted.

Best Answer
0 Votes