Screen Went Back

[tyelaver]

My FitBit Versa was working fine yesterday, when I went to put it on this morning, it vibrated then the screen went black. I plugged it into the charger (thinking it was dead) and synced the app. It has half battery and synced just fine. I tried the manual reset, no change. I also tried changing the clock face, no change. I wear this watch everyday, all day and rely on it heavily for work as I am an animal nurse. Please help!

[LiliyaFitbit]

Welcome to the Fitbit Community @tyelaver.  

I appreciate your participation in the Forums and sharing the details of the issue you're having with your Fitbit Versa showing only a black screen. I understand that you rely on your watch and appreciate your troubleshooting efforts. Upon checking with our support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

I'll be around if you need further assistance. 

[Fit-momma]

The same thing happened to me. Did you get any help?

[LiliyaFitbit]

Welcome to the Fitbit Community @Fit-momma. I am sorry for the delayed response. 

Thank you for joining the conversation and sharing that you're experiencing the same issue with your device. Upon checking with our Support team, I was told that you have already contacted them and that they assisted you regarding this matter. Thank you for your time and efforts. 

If you have any questions, feel free to let me know.