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Screen blank verse 2

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‎12-10-2022 14:49

‎12-10-2022 14:49

Hi can someone help me my verse 2 has a black screen and I can’t reset it as nothing is coming up I’ve changed clock face via the app but still nothing.  It’s tracking still but I can see the screen. I’ve only have my watch since January 2022 

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‎12-10-2022 22:49

‎12-10-2022 22:49

Hi @Lindmac73 - first try a restart How do I restart my Fitbit device? 

 

If that doesn't fix it then it needs to be replaced under warranty where you bought it as soon as possible.

Author | ch, passion for improvement.

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‎12-11-2022 05:16

In response to Guy_

‎12-11-2022 05:16

Thankyou tried all the things it says to in the link but alas my screen still won't come back on, have contacted Fitbit customer support and they are sending me a replacement

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