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Screen colour kept on changing!

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‎07-09-2019 13:46 - last edited on ‎07-11-2019 10:20 by Moderator Alum

‎07-09-2019 13:46 - last edited on ‎07-11-2019 10:20 by Moderator Alum

Im so disappointed about the status of my Versa. Everything is working perfectly and in a snap of a finger, everything changed. Im wearing it and when I checked the time, the screen gone crazy. Several colours appeared and some of the apps were showing off one by the other. At times, it turn black too. Cant wait for this issue to be resolve. I so love my versa thats why I chose this over apple watch. I hope it’ll bring back to life as I use it everyday since I bought it. Thank you! And hoping to hear from you guys soon!

 

 

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‎07-11-2019 10:22

‎07-11-2019 10:22

Hi @Anj_21lubiano, it's good to see  you around in the forums for the first time. Sorry for the late reply. 

 

Thank you for all this information about the difficulties you've experienced with your Versa's display that is not working properly. 

 

Before considering other options, could you please confirm if you already tried the restart procedure as described in this article?  This has been useful to other users who have experienced something similar with the display. 

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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