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Screen doesn't turn on

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‎07-25-2019 15:36 - last edited on ‎07-26-2019 16:04 by Fitbit Moderator

‎07-25-2019 15:36 - last edited on ‎07-26-2019 16:04 by Fitbit Moderator

I am a lifeguard and I am dyslexic as hell and cant read analog clocks that are around work so I brought the fitbit versa about 10th of Feb 2019 and this morning after my morning swim the screen went completely white and like staticy and now it won't turn on at all even though it has about 30% charge left I dont know what to do because I love my fitbit and it is quite litterally the most helpful thing I have brought 

 

 

Moderator edit: updated subject for clarity. 

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‎07-26-2019 16:11

‎07-26-2019 16:11

Welcome to the Fitbit Community @Gemmaclark! I'll be glad to assist you with your Versa screen inquiry. I'm glad to hear that is the most helpful thing you have bought and will be glad to assist you to get back on track.

 

I went ahead and created a case on your behalf and a customer support representative will contact you soon. Please check your email.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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‎07-26-2019 16:14

In response to AndreaFitbit

‎07-26-2019 16:14

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