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Screen frozen Versa 2

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After the update, my screen froze.  I did soft reset 2 and still frozen.  I attempted a factory reset and now I see the Fitbit logo and then black screen.

 

 


Moderator edit: subject updated for clarity

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Same issue.  Except My Versa 2 showed the Fitbit logo and then went to a white screen.  Now it just keeps flashing that white screen while on the charger!  

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