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Screen has malfunctioned

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‎07-05-2019 04:45

‎07-05-2019 04:45

Please help, my screen has malfunctioned, bright and faint detail, cannot read it. I’ve tried re-starting many times and have now just reset back to factory setting but nothing is making a difference. Is it faulty do you think or is there something else I can try?

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‎07-07-2019 12:59

‎07-07-2019 12:59

Welcome to the Fitbit Community @Mandyo123. I am sorry for the delayed response.  

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa screen. I appreciate your troubleshooting efforts by doing a restart and a factory reset. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them.

 

I'll be around if you need further assistance.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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