Scrolling function not functioning on replacement

[Pootsmanuva]

Here we go again....

Tried to set up my "new" (read replacement, I suspect this is just a refurb unit) for previous HRM fail new Versa.  This all went well, but now on this "new" versa the screens and touch screen basically don't work. 

The scroll is no longer smooth - at least I could do this on my old watch.   I've got the "lag" that other people mention and I'v'e also got the below that someone else has mentioned.

Recently my screen got stuck after checking the weather and after that the screen would just start scrolling and going through multiple settings.  For example I'd be sitting down and all of the sudden it would come on by itself (even though I've got it set to manual) and just start going back and forth between the clock face and the lower screen over and over.  Next it would switch to settings and on its own start scrolling and clicking on things by itself.

I've tried the button reset, I've tried a factory reset but the watch is still essentially freaking out and doing whatever it wants.

GOOD TIMES! 

Moderator edit: subject for clarity

[LiliyaFitbit]

Hi @Pootsmanuva, it's nice to see you again in our Community Forums. I am sorry for the delayed response.

Thank you for your participation in the Forums and sharing the details of the issues you're having with your replacement Fitbit Versa. I understand how you are feeling and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts. 

I'll be around if you need further assistance.