help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sensitivity

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-27-2019 08:43

‎06-27-2019 08:43

Is there a way to adjust the sensitivity? When I turn my wrist to see the clock, screen stays black. Double taps often don't work to open the clock face.

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-27-2019 13:19

‎06-27-2019 13:19

Make sure that the forearm is somewhat horizontal when rotating the wrist 90°.

As for the double tap, it is really a double light touch like the phone. 

Best Answer
0 Votes