Set-Up Page Online - Error 404

[NatBieni]

I was hoping to download personal music to my versa 2, but when I click the link as Fitbit says to go to "fitbit.com/setup" it says the page doesn't exist anymore. Is this a temporary problem, or if the page is permanently gone then does anyone know how I should go about downloading music? Thanks!

[LZeeW · Accepted solution]

Hello @NatBieni and welcome to the Help forums.  If you are in Canada, the link to get Fitbit Connect is broken.  Please try the following:

• Go to your web dashboard at fitbit.com and log in
• Scroll to the bottom of the page and change your location to United States
• Try to download Fitbit Connect again
• Change your location back on your web dashboard when done

[NatBieni]

It worked!! Thank you so much!

[Garaphen]

Thank you soo much. I have been dealing with customer service for over 4 months with this issue and they keep telling me the link works and I keep asking is it because I am in Canada and they just ignore me.

THANK YOU!

[Ryan88]

i was only able to get to the part about changing my country to the united states, where do i download the connect app when i change my country