10-19-2018
17:35
- last edited on
10-20-2018
13:01
by
HeydyF
10-19-2018
17:35
- last edited on
10-20-2018
13:01
by
HeydyF
How long does the set up take and the updating? I just bought it and it's been setting up since 3
Moderator edit: Subject for clarity
Best Answer10-19-2018 23:32
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
10-19-2018 23:32
Mine took 20 minutes to half an hour, but it will depend on your internet speed and the phone you are setting up with. What phone are you using?
Helen | Western Australia
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10-21-2018
06:50
- last edited on
07-01-2025
06:37
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
10-21-2018
06:50
- last edited on
07-01-2025
06:37
by
MarreFitbit
A warm welcome to the Community @Enstad30 and @NellyG thanks for stopping by.
I agree with our friend here, it will all depend on the speed of your internet. If by any chance you are experiencing some issues, you can follow the instructions provide in the help article Why can't I set up my Fitbit device?.
Let me know how it goes. ![]()
Best Answer