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Several issues with Versa

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‎08-14-2019 05:43 - last edited on ‎08-15-2019 18:20 by

‎08-14-2019 05:43 - last edited on ‎08-15-2019 18:20 by

My Fitbit no longer appears to be working. It is not holding a charge and it is glowing red on the back no matter what time of day it is. It’s also not tracking my heart rate. Does the red mean that it is not working?

 

 

Moderator edit: subject for clarity

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‎08-15-2019 18:20

‎08-15-2019 18:20

Welcome to the Fitbit Community @SDMickey.

 

I appreciate your participation in the Forums and sharing the details of the issues you're experiencing with your Fitbit Versa. I understand your concern. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

If you have any questions, feel free to let me know.

 

 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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