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Sleep Score missing for weeks

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Hi, I tried the free trial a few weeks ago and when the trial finished i stopped getting a sleep score altogether. All i get is basic sleep data now anf have done for the past few weeks. I rebooted my Versa 2. Ive uninstalled and re downloaded the app. ive reset settings etc and tried out other things suggested to no avail.

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What excuse does the Fitbit app give you @william2001?

Was your sleep at least 3 hours? 

Is your heart rate turned on? 

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