01-08-2019 15:56
01-08-2019 15:56
Hi all, I've been a Versa user for all of 24 hours and am generally pleased so far. I'll be looking at the first BPM graph from today's workout when I get home this evening, so that might change!
Main question: I've got the OS 3.0 loaded (after a loooong Bluetooth download last night) but I can find nowhere on the watch to view sleep stats, despite this being an advertised feature of the latest OS. There appears to be no option in either the 'Today' settings or the other apps that I access when swiping left. Is there an easy answer to this?
Answered! Go to the Best Answer.
01-08-2019 21:20 - edited 01-08-2019 21:22
01-08-2019 21:20 - edited 01-08-2019 21:22
Make sure that your tracker has synced after waking up.
Swipe up on the Versa and wait for today to to load.
Now swipe up till you get to the settings.
You should see:
Core Stats
Hourly Stats
Heart rate
Exercise
Cycle Track
Sleep
Water
Food
Weight
Badges
There is no setting for the today screen in the Fitbit app.
This settings menu is not complete until after a sync.
01-08-2019 16:37
01-08-2019 16:37
How do I setup sleep stats and view them
01-08-2019 16:46
01-08-2019 16:46
Hi, when you just updated, there are two solutions to get the Today's screen the way it's promised:
1. Go withing the Fitbit app to Apps and press my apps. Do you see a settings icon right next to it? if yes, press it and it will update the Today screen.
2. Put your Versa in the charger and connect it to your PC and leave it there for about at least two hours to give the Today screen the time to update to what's promised, e.g. seven trackable items.
Hope this helps, good luck!!
01-08-2019 21:20 - edited 01-08-2019 21:22
01-08-2019 21:20 - edited 01-08-2019 21:22
Make sure that your tracker has synced after waking up.
Swipe up on the Versa and wait for today to to load.
Now swipe up till you get to the settings.
You should see:
Core Stats
Hourly Stats
Heart rate
Exercise
Cycle Track
Sleep
Water
Food
Weight
Badges
There is no setting for the today screen in the Fitbit app.
This settings menu is not complete until after a sync.
01-08-2019 21:34
01-08-2019 21:34
No, you didn't just say the W word. Second line,second word. That's the competitor, and we are better than they are. lol! I had to get you! Tell me if you saw it. BTW, Your posts are always so helpful to people.
01-09-2019 06:27
01-09-2019 06:27
Rich, your answer was spot on - first lot of sleep data and boom, there it was on the Versa after sync. Thanks for your help.
01-15-2019 11:58
01-15-2019 11:58
01-15-2019 12:30
01-15-2019 12:30
I think that he means thay you have to sync your Versa with the Fitbit app in order to get the sleep on Today screen of your watch. The sleep is logged and shown in the Fitbit app only, untill you've synced the two.
01-15-2019 16:07
01-15-2019 16:07
01-15-2019 19:47
01-15-2019 19:47
What do I do if when I go to setting I only get 4 options ( core stats, hourly steps, heart rate and cycle track)
I forced a sync but it made no changes
when I go into apps the Today app doesn't have a setting symbol next to it so I can't make any changes?
Many thanks
01-27-2019
22:30
- last edited on
10-28-2019
13:41
by
EdsonFitbit
01-27-2019
22:30
- last edited on
10-28-2019
13:41
by
EdsonFitbit
I don’t understand how to set my Versa to show my steps for the day.
Moderator edit: personal info removed
01-27-2019 22:43 - edited 01-27-2019 22:54
01-27-2019 22:43 - edited 01-27-2019 22:54
It shows them automatically. On the app, they will show in real time on your dashboard, and if you tap the steps tile in the dashboard, it will show yesterday's steps and before. As for the device it's self, It counts them in real time, but you can look at it at just before midnight to see how many steps you did. The tracker it's self doesn't keep records of steps, just in real time.. I just check my app on the phone for yesterday's stats. Hope that helps.
04-04-2019 06:59
04-04-2019 06:59
Hello, I have the Fitbit Versa and it has not been tracking my sleep. I have syned it, restarted it several times. Even when I swipe up to view my stats the cycle track, and the sleep one is not on the list at all. I logged on the computer and made sure the sleep app was there. Also my sleep is on sensitive. Please help. I have had it since 07/2018.
04-04-2019 07:21
04-04-2019 07:21
Hi, go to www.fitbit.com/dashboard on your computer and press the settings icon. Scroll down to Sleep sensitivity and ser it to "normal" ans press at the bottom of the page "submit". See if that works.
04-04-2019 15:07
04-04-2019 15:07
@SunsetRunner today's sleep should not show up on the Versa until after a sync or two of the Versa with the Fitbit server. For this to happen, it is best for the user to let Fitbit decide when the user OS sleep and not manually log sleep on the dashboard. I'm not sure if a manual logged sleep will get transferred to the Versa, (a manual added exercise to the dashboard will not show up on the Versa).
When it comes to auto detecting of sleep stages, Fitbit says the sleep setting does not matter, however in the peat some users only saw sleep stages when sleep was set to sensitive. My thought would be to try different settings, but sleep should not show up on the Versa until after or shows up on the dashboard and sometimes a second sync will be needed.
This morning I synced before answering this post and it took 10 more minutes for the sleep data to get loaded onto the Versa.