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Sleep and Exercise not syncing to app on Android

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‎07-17-2018 11:16

‎07-17-2018 11:16

I am having issues just this morning where my sleep and the exercise that I did this morning does not show up on the app. The exercise portion does show up on my versa, I am not sure what to do

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2 REPLIES 2

‎07-18-2018 09:23

‎07-18-2018 09:23

@ngj A warm welcome to our Community! Sorry to hear that you aren't seeing your data on your app. This sounds as if you haven't synced your Versa with your phone. Please follow these instructions to do so.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-18-2018 10:02

In response to AlvaroFitbit

‎07-18-2018 10:02

I did do that several times and it was syncing everything but sleep and exercise. It turns out that I had to restart everything in order for it to work which is very frustrating and time consuming. I have been a long time fitbit user and things seem to be getting much more difficult and the apps seem buggy whenever you update or sometimes you dont even have to. 

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