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Sleep log incorrect after IOS app update July 2019

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‎08-05-2019 16:52 - last edited on ‎08-11-2019 19:27 by

‎08-05-2019 16:52 - last edited on ‎08-11-2019 19:27 by

Versa no longer tracks sleep correctly. Have restarted my watch and still not logging correctly. Appears to be app issue!

 

 

Moderator edit: subject for clarity

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‎08-11-2019 19:26

‎08-11-2019 19:26

Welcome to the Fitbit Community @ALGolfingirl. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa is not tracking your sleep correctly after the new app update. Thank you for your efforts to resolve the issue and restarting your watch. I understand your concern and would like to confirm the details of the issue. Do you receive an older version of sleep? Is it showing a shortened sleep time or is the sleep time split? I will be glad to investigate further. 

 

You can find more information about tracking sleep here. 

 

I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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