help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep scores randomly appear

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-19-2019 18:39

‎10-19-2019 18:39

Hi,

I’ve been using my Versa 2 to track my sleep for a little over a week, and since I started, it has never showed sleep scores.

Only yesterday, it showed my sleep score, but today it’s back to normal (no sleep stages/sleep score, just showing awake/restless/asleep)

I haven’t changed any settings since I started using my fitbit, so I’m not sure why the sleep score appeared yesterday. 

In my settings, the “receive sleep insights” option has always been turned on. 

 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-19-2019 20:08

‎10-19-2019 20:08

Hello @VanessaCaeli the sleep score will only show with sleep stages. 

Tsp on the offending sleep record. Look under the sleep graph, you might see the reason for seeing only simple sleep. 

Best Answer
0 Votes