11-26-2018 22:19 - edited 11-26-2018 22:21
11-26-2018 22:19 - edited 11-26-2018 22:21
Above is the sleep stats my fitbit versa gives me. Please help to fix it to normal. My fitbit was on tight enough and I did get a normal heart rate reading.
11-26-2018 22:23 - edited 11-26-2018 22:24
11-26-2018 22:23 - edited 11-26-2018 22:24
@ChanMyb can you please take a screenshot of your HR recording visible in the Fitbit mobile app? I would like to take a look at the HR from the night the sleep stages weren't recorded. Also, has it happened before? What's your phone model, versa firmware version and Fitbit mobile app version?
11-27-2018 04:12
11-27-2018 04:12
11-27-2018 13:47 - edited 11-27-2018 13:48
11-27-2018 13:47 - edited 11-27-2018 13:48
@ChanMyb Please report the picture. It didn't get uploaded. Thx! Also, would you happen to remember battery level at that time?