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Sleep tracker missing from Versa

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‎05-29-2019 23:02

‎05-29-2019 23:02

After an update to my Versa a couple of days ago, my sleep tracker is gone from my watch. No sleep data has recorded in 3 days to the Fitbit app on my Samsung Galaxy S8+. Is there a fix for this?

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‎05-30-2019 01:39

‎05-30-2019 01:39

Hi @KatieCM  Try restartingbyour Versa several times and see if it tracks sleep tonight.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎01-23-2020 04:23

In response to NellyG

‎01-23-2020 04:23

Had Versa for almost a year when this happened to me. Now several months with no sleep tracker. (Entire reason for having the smart watch).

Tried restarting fitbit, no change. Sleep tracker non existent on device, even when searching settings.

Any other suggestions?

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