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Sleep tracker not working

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‎07-26-2022 00:25 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

‎07-26-2022 00:25 - last edited on ‎12-18-2022 17:44 by Fitbit Moderator

Sleep tracker and health metrics have not worked for over 2 weeks. No help from support. I've been promised contact via email but it never comes. Can anyone help? I've tried everything.

 

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‎07-26-2022 21:09

‎07-26-2022 21:09

Hi @CarolineWill78  - as a first step have you tried restarting the phone and watch?

 

 

Author | ch, passion for improvement.

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