Snapchat notification problem

[Jochemmul]

Hi,

I got a problem with my snapchat notifications.

I only recieve a notifications from Groups and not from specific persons?

Everthing in the settings from snapchat and fitbit app are ok.

I can't figure out what the problem is!

Can someone help me with this problem?

[LiliyaFitbit]

Hi @Jochemmul, it's nice to see you again in our Community Forums.

I appreciate your participation in the Forums and sharing the issue you're experiencing with Snapchat notifications. Thank you for your efforts to resolve this and providing the additional details. You can confirm the complete troubleshooting steps here. I would like to confirm that our team is aware of it and we're working to identify a resolution as quickly as possible. 

I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

Let me know if you have any questions.

[Ryanchab]

I have the same problem as well. I have a charge 3 and all notifications from Snapchat used to work fine but now I only get group chat notifications. I have tried all of the troubleshooting steps and nothing has fixed it. I have also deleted the app and charge 3 off of my account and re did everything but to no help

[LiliyaFitbit]

Welcome to the Fitbit Community, @Ryanchab.

Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I appreciate your troubleshooting efforts. Our team is actively working on this issue. I apologize for any inconvenience this has caused. Thank you for your patience and understanding. 

If you have any questions, feel free to let me know.