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Software issue with Versa 3 screen?

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‎10-09-2022 10:08 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

‎10-09-2022 10:08 - last edited on ‎12-18-2022 17:09 by Fitbit Moderator

REALLY weird issue just started happening with my Versa 3. Only the graphics are appearing on the screen, all the text and numbers are missing. Touch function is still working, but it doesn't display what I'm "touching".

For example, I have a passcode to open the watch. The keypad is not showing, but if I enter "1234" for example, touching where those numbers ought to be, it opens, Then I can swipe over and I see the icons for "Today" and "Wallet" &c but it no longer says "Today" or "Wallet."

Numbers for heart rate, steps, &c are also invisible.

I have tried restarting - no luck. Please help?

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‎10-09-2022 10:45

‎10-09-2022 10:45

Sorry, this is my Sense, not the Versa 3.  Moved to correct forum, I hope.

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