08-20-2019 21:36
08-20-2019 21:36
How do you turn it off completely? Its been spazzing out. Contacted online chat, reset it, seemed to be ok until I go to bed. Now keeps spazzing, light in & vibrating. Just want the **ahem** thing off till tomorrow!!
08-21-2019 01:27
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08-21-2019 01:27
Hi @kdwact33 Probably a bit late, but to turn it off you need to be able to navigate to the settings app on the Versa and scroll down to About. If you cant navigate there you cant turn it off. Presumably the battery will empty at some stage.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
08-21-2019 05:13
08-21-2019 05:13
Thanks. Tried that numerous times & it just turns itself on again 😞
Best Answer08-21-2019 05:28
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
08-21-2019 05:28
Oh dear! I think you need to contact Support (link in my signature)
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.