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Spo2 reading not syncing with app

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‎09-13-2023 10:07 - last edited on ‎09-13-2023 14:26 by Fitbit Moderator

‎09-13-2023 10:07 - last edited on ‎09-13-2023 14:26 by Fitbit Moderator

My O2 is recorded on my Versa2 but not synching with the health metrics

 

Moderator edit: clarified subject.

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‎09-13-2023 13:54

‎09-13-2023 13:54

It's good to see you around @Nigelbutton.

Thanks for providing the details regarding Spo2.

I'd suggest follow these steps:

  1. Verify if your Fitbit profile has the correct location and time zone.
  2. Open the Fitbit app, tap your profile icon > Versa2 > Apps > SpO2.
  3. Make sure all the permissions are enabled.
  4. Restart your tracker to refresh its performance.
  5. Tap Today at the bottom of the Fitbit app and pull down on the screen to force a manual sync.
  6. Wear your tracker slightly higher on your wrist to sleep and sync it with the Fitbit app once you're awake to check your details.
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