12-25-2021 20:58
12-25-2021 20:58
Hi,
I just received a Versa 2 for Christmas, and I'm trying to log in on Spotify. I have Premium, and I started to log in fine, but after I press "Agree" to Spotify/Fitbit's permissions, it redirects me to a blank page. Nothing changed on the app, the watch, and if I try to reload said page, it's still just white. I've tried restarting my phone and such, to no avail.
Has anyone had a similar problem, and does anybody know if I'm doing something wrong or have a solution?
Thanks.
12-25-2021 21:06
12-25-2021 21:06
I am having the same problem, I tried switching wifis, restarting my phone connecting headphones and following the instructions on the watch when I selected Spotify. Nothing. Not sure what else to do, Spotify app on here was a main point for getting, sort of disappointed.
12-26-2021
02:12
- last edited on
07-27-2024
06:00
by
MarreFitbit
12-26-2021
02:12
- last edited on
07-27-2024
06:00
by
MarreFitbit
Possibly to login to the Fitbit Spotify app you will need a Spotify premium account. The Fitbit premium may not be sufficient.
You can also load your own music to the watch and use Fitbit music controls, which has the advantage of not stopping the running clock face or app.
Author | ch, passion for improvement.
12-26-2021 10:30
12-26-2021 10:30
I finally got it to log in on my app this morning but I have a screen on my watch that says”Make sure your phones Bluetooth is on, then sync your device using the Fitbit mobile app.” Not sure what I need to do I did both those and it didn’t work. I have Spotify premium too.
12-27-2021 21:46
12-27-2021 21:46
I was referring to my Spotify Premium account, but yes.
I do use the other music feature, but I was excited about the Spotify feature as it was a decent selling point.
12-27-2021
23:06
- last edited on
07-27-2024
06:00
by
MarreFitbit
12-27-2021
23:06
- last edited on
07-27-2024
06:00
by
MarreFitbit
@OceanVibes57- see Can the Spotify App be made to work on a Sense?
May be starting the Spotify App on your phone first will resolve it or use Music Controls which works.
@strider_ - it seems the Spotify Controls app is not fully supported on a Sense or Versa 3, has many bugs and defects.
See Alternative to Spotify Controls
Author | ch, passion for improvement.