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Spotify won't recognize Huawei P20 pro?

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‎10-05-2019 19:45

‎10-05-2019 19:45

My Huawei P20 pro is synced to my versa2 fitbit, and my Spotify account is on my phone, but my versa 2 does not find my phone as a device under Spotify to connect to even though it is paired already on the fitbit app. I have confirmed I have a premium account. Why won't they connect? 

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‎10-07-2019 08:43 - last edited on ‎11-04-2025 07:15 by Fitbit Moderator

‎10-07-2019 08:43 - last edited on ‎11-04-2025 07:15 by Fitbit Moderator

@Cyndyrustad Welcome to the Fitbit Community! I hope you're doing well!

Let me help you connecting your Versa 2 with your Spotify account and thank you for already linking both accounts on your Fitbit app. Remember that you need to have the Spotify app open on the device you wish to use (in this case your Huawei P20 Pro phone), start playing music there then open the app on your Versa 2. You can find detailed instructions here.

Let me know how it goes.

Alvaro | Community Moderator

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