Steps accuracy issue during flight

[TashaEddie]

I recently took a short domestic flight of 45 minutes.  In this time, my Fitbit Versa step count increased by just under 1000! I literally sat there watching the steps increase by the second.  It would stop every so often then start again.  I was not moving at all.  Not even any arm movements.  Can anyone explain this?  An internet search provides nothing. All I could put it down to is the vibration of the aircraft? There wasn’t much vibration but I’m now thinking of everything!

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @TashaEddie, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. Your device has been tested against driving and riding in buses, trains, and other public transportation and shouldn’t add steps when you’re traveling under normal conditions. On bumpy roads, car with a stiff transmission or turbulence your device may add some steps. For most customers, the number of extra steps added when driving isn’t significant when compared to your overall stats.

If you would like to remove the steps from your daily total, manually log the driving activity for the time you were in a vehicle. For more information see How do I edit or delete Fitbit data and activities? 

Let me know if you have any additional questions.