Steps accuracy

[Nordion]

last few days i have been walking a lot and my family also has fitbit but other models. their watch which they walked MORE than me shows that they're step counter is lower than mine, my phone also shows that. Thanks for helping

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hello @Nordion welcome to the Community Forums, thanks for your post! Sorry for the delay in responding.

I appreciate the information that was shared in your post. If you feel that your step count is inaccurate, confirm the following are correct in the Fitbit app:

• Your wrist settings (For more information, see Does the wrist I wear my device on affect accuracy?)
• Your height (For more information, see How do I manage my Fitbit profile?)

Since we use height to estimate your walking and running stride lengths, you may want to measure and manually adjust these values if your legs are longer or shorter than average. For more information, see How do I measure and adjust stride length for my Fitbit device?

Sometimes, when you start walking, your steps may not update on your device right away. After about 10-15 continuous steps, you'll notice the steps catch up and start updating in real time with each step you take.

Keep me posted.