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Steps lost?!

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‎06-10-2020 19:27

‎06-10-2020 19:27

I have a Fitbit versa bought about 14 months ago...


So today I went cycling and when I arrived home my watch was reading a little over 6800 steps... about 30 minutes later I checked the time and my watch was reading less than 3000?!?! Anyone have this happen before? 

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‎06-10-2020 19:50

‎06-10-2020 19:50

I have lost steps for past 2 days and my Versa has started showing the Today Icon about every other 5 minutes. They say the lost steps is a problem in software but if that is true why is not everyone having the issue? 

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‎06-10-2020 20:15

In response to Lois_h

‎06-10-2020 20:15

losing steps.. will read accurate #'s and then drop to 35 steps for an entire day.  I reset it to factory settings, and still drops steps. Any suggestions would be helpful.

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‎06-10-2020 20:20

‎06-10-2020 20:20

This happened twice to me today also.. I lost over 2,000 steps total.

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‎06-10-2020 22:57

‎06-10-2020 22:57

This has been happening to me for last 2 days as well. Nothing seems to help.

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‎06-10-2020 23:06

‎06-10-2020 23:06

my Versa has been losing steps last 2 days also.  HELP

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