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Still not receiving notifications

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‎09-23-2019 10:24

‎09-23-2019 10:24

Since the update I don’t receive notifications anymore. The Versa used to vibrate when a notification came through. Does not anymore. Why?

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‎09-23-2019 20:47

‎09-23-2019 20:47

Oops @Tablackmon may i ask which update? 

Was the update for the Versa, the Fitbit app, or the phone. 

Have you checked the versa to see if notifications are turned on? 

You most likely have an issue with your phone, have you checked the proper board for your phone? 

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‎09-24-2019 04:16

In response to Rich_Laue

‎09-24-2019 04:16

I have checked everything and even contacted Fitbit. They say it is an issue with their update. 

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