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Versa not receiving text notifications

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‎09-23-2019 15:20 - last edited on ‎09-24-2019 04:54 by Fitbit Moderator

‎09-23-2019 15:20 - last edited on ‎09-24-2019 04:54 by Fitbit Moderator

I’m getting all other notifications including calls. I went through donuts reset, I searched through the posts and did the resets, syncs, factory reset my phone.. nothing. I get call notifications but not text!

 

 

Moderator edit: updated subject for clarity

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‎09-24-2019 04:53

‎09-24-2019 04:53

@Paddy8088 it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it's not receiving text notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

 

I'd like you to check out and try the troubleshooting steps that are listed in this help article. This article may contain steps that you already tried but you can skip them and proceed with the rest. After this, monitor the text notifications and see if the issue gets resolved.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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