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Stolen Versa

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‎06-19-2019 19:00 - last edited on ‎06-20-2019 08:05 by Moderator Alum

‎06-19-2019 19:00 - last edited on ‎06-20-2019 08:05 by Moderator Alum

So about a month ago someone stole my fitbit from my own room. 

today i got an email saying that they wanted to update the email. and then of course if it was me to disregard it. I didn't. but not this email popped up and I'm trying to figure out how i can track it. any help would be appreciated

 

 

Moderator edit: subject for clarity

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‎06-19-2019 22:22

‎06-19-2019 22:22

Hi @sdponce 

 

Did you file a police report about the theft? Might be hard to track it down. Did you recognize the email address that was trying to be used?

Stepping in the U.S.A. since September 2013. Android 14

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‎06-20-2019 08:05 - last edited on ‎10-14-2025 05:53 by Fitbit Moderator

‎06-20-2019 08:05 - last edited on ‎10-14-2025 05:53 by Fitbit Moderator

A warm welcome to the Community @sdponce and @Odyssey13 thanks for the input.

If you want to find your device, I recommend taking a look at the help article: What should I do if I lose my Fitbit device? and follow the instructions provided there.

Let me know the outcome. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎06-20-2019 12:36

In response to AlejandraFitbit

‎06-20-2019 12:36

@sdponce this someone would have to be a person who figured out, or knew your password to Fitbit. 

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