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Stopped getting email notifications

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‎10-10-2019 19:12 - last edited on ‎10-11-2019 16:42 by

‎10-10-2019 19:12 - last edited on ‎10-11-2019 16:42 by

Yesterday my watch was working perfectly. I charged it last night and now this morning it's not registering email notifications. This is even before the update (I since updated and it's still not working). Any ideas? I changed nothing on the watch between last night and this morning. 

 

 

Moderator edit: subject for clarity

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‎10-11-2019 16:41

‎10-11-2019 16:41

Welcome to the Fitbit Community, @Aimbil.

 

I appreciate your participation in the Forums and sharing that you stopped getting email notifications on your watch. Thank you for letting me know that you've updated your watch already and the issue persists. I recommend confirming the steps and settings in order to receive notifications in this help article: How do I get notifications from my phone on my Fitbit device? 

 

If you're using an Android device and experience issues with notifications, remove the Fitbit app from your phone and reinstall it from the Google Play Store.

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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