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When I hold the button on my Verda 2 for a period of seconds I get a red outline of a discharged battery with a large exclamation mark :exclamation_mark:️ on the middle of the image. Versa 2 will not respond to the charger
Has it just stopped working? the reason I ask is mine was fine then at work one night and blank black screen. Couldn’t do anything with it. Was charged but put it on charge when I got home and nothing at all. No flashing lights, wouldn’t sync. Pressed button and like you a red exclamation mark came up. I did the online chat and they trouble shooted (everything I’d tried) and then sent me an email for a free replacement! Worth a try. Mine took a 20 minute conversation now have a new one waiting to be delivered.
My daughter got to Fitbit and after much doing of everything I have been doing for the last four days decided to give me a voucher for 35% off a new Versa 2. Not allowed to use the voucher for an upgrade. Very unhappy with the outcome. I have had a Fitbit for long number of years. Thank you for your feedback. John By the way they couldn’t fix it anyway
My daughter got on to Fitbit and after much re-doing of all Ihave been trying for the last four days, decided to give me a voucher for 35% off a new Versa 2. I’m Not allowed to use the voucher for an upgrade. Very unhappy with the outcome. I have had a Fitbit for long number of years. Thank you for your feedback. John By the way they couldn’t fix it anyway
