08-18-2022
08:55
- last edited on
12-18-2022
17:25
by
MatthewFitbit
08-18-2022
08:55
- last edited on
12-18-2022
17:25
by
MatthewFitbit
I have been attempting to have my brand new Versa3 replaced. It was not tracking my sleep properly. After several communications with the company they had me ship my watch back. I was sent a refurbished watch that fell of the band atleast 3 times a day. Once again I shipped it back. I have been getting this matter resolved for over 2 months and still do not have a working watch. It was only 3 months old. I have been trying to get a status on chat and they are not even able to follow what is going on to get me a status as to where my watch is........