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Last two days Versa has not tracked heart rate for the day or my sleep. I’ve also noticed there’s been connectivity issues when downloading clockfaces (Bluetooth connected, not connected)
Had to factory reset it. Reinstall took a while until i did the reset. Even loading watch faces bluetooth would connect and not connect. Seems ok now. BS i hsd to factory reset
I’m having similar issues. I have tried it in different positions on my wrist. I’ve tried it loose and tight. I put it on my dominate wrist. I also removed it and reinstalled it. The heart rate monitor is working. I’m going to factory reset it when I get off work today . If that doesn’t work I’ll phone customer service on Monday. I’m going to check around first if that’s the case and see if any stores have it in yet. I don’t want to wait four weeks for Fitbit to send another one out . Other than the sleep stage issue I absolutely love it
Did factory reset. Seemed to have started working today? No rhyme or reason. Turned everything on and off a couple of times. Noticed the poor Bluetooth connectivity when I was downloading a watch face. Hopefully this isn’t a harbinger of things to come.
It worked this morning. At first it didn’t work, then on and off a couple of times (phone and Fitbit ) seems alright now. On the app it still shows full battery when it’s not. Maybe an app glitch?
Had zero issues with the charge 2. Trying to get answers from support was painful. Kept referencing the help questions, like saying “did you hit ctrl-alt-delete?” Lol.
