Sync, quick reply and charging issues-Versa

[AsiaC]

Does the Blaze have just as many problems as the Versa? My Versa will not sync, cannot quick reply, and I had to go buy a new charger because that didn't work at one point. Maybe the Blaze is better option, my Versa won't do anything that the Blaze can't and I bet the Blaze will sync.

Moderator edit: added label

Moderator edit: updated subject for clarity

[AlejandraFitbit · Accepted solution]

A warm welcome to the Fourms @AsiaC.

I am sorry to hear about the issues you are experiencing with your Versa. Regarding your inquiry, I recommend checking this page, where you will be able to compare all Fitbit products.

Now about the problems you are having, check the following:

• Syncing: Why won't my Fitbit device sync?
• Quick replies: How do I respond to messages with my Fitbit watch?
• Battery: Why isn't my battery charging?

I hope this helps, let me know the outcome. 

[AsiaC]

I tried some of most of your suggestions and my Versa is functioning properly! I'm not sure which worked, but I haven't had any problems in the last few days. Thank you!!!

[AlejandraFitbit]

Those are great news @AsiaC. I am glad to hear that your Versa is now working as it should. If you need anything else, do not hesitate to post it.

Keep the stepping up.