09-20-2019
06:18
- last edited on
08-13-2022
12:05
by
DavideFitbit
09-20-2019
06:18
- last edited on
08-13-2022
12:05
by
DavideFitbit
Is anyone else having synching issues with their Fitbit Versa for the last two-three weeks?
Moderator edit: subject updated for clarity
09-20-2019 14:02
09-20-2019 14:02
Oh yes...spend some time on these boards - it's littered with dead or dying Versa's. It appears the functional life of a Versa is about 6-8 months before the chaos ensues - dying batteries, synch issues, losing time, etc. I'm pretty sure that's why the Versa2 was introduced (although by the looks of it folks are having issues with it as well).
Call customer service - they will make you go through all the troubleshooting you've probably already done before - hard restarts, blue tooth off/on, factory reset, etc. and then they'll ship you out a refurbished replacement (assuming you're still under warranty). That will probably get you another few months of Versa life.
09-20-2019 14:47
09-20-2019 14:47
09-20-2019
15:20
- last edited on
08-13-2022
12:06
by
DavideFitbit
09-20-2019
15:20
- last edited on
08-13-2022
12:06
by
DavideFitbit
My Versa is not synching..It's been 6 days now...
Moderator edit: format
09-21-2019 09:03
09-21-2019 09:03