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Versa wont pair

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-09-2019 16:03 - last edited on ‎08-04-2022 12:19 by Moderator Alum

‎04-09-2019 16:03 - last edited on ‎08-04-2022 12:19 by Moderator Alum

Earlier factory reset versa after it has not connected since Sunday night hoping this would of resolved the sync/connection issues, but sadly it had not. Just keeps going trouble shooting hints but still can't seem to find versa. 🤔 

 

 


Moderator edit: subject updated for clarity

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4 REPLIES 4

‎04-09-2019 16:36

‎04-09-2019 16:36

Hi, I can only try to be of help when I know which phone you're using. 

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‎04-09-2019 16:57

In response to SunsetRunner

‎04-09-2019 16:57

Xperia ax1 ultra
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‎04-09-2019 17:06

In response to Richie79

‎04-09-2019 17:06

Hi, your phone is not listed in the by Fitbit supported devices yet, but this does not mean you cannot try to get it working with your phone. See message 2 of this topic I wrote for someone with the same problem: https://community.fitbit.com/t5/Versa-Versa-Lite/Pairing-Samsung-G7-to-Versa/td-p/3395720. Hope this helps you too. 

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‎09-21-2019 09:12

In response to SunsetRunner

‎09-21-2019 09:12

Samsung tablet

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