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Syncing and notifications issues-Versa

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‎06-24-2018 05:16 - last edited on ‎10-25-2021 17:01 by Fitbit Moderator

‎06-24-2018 05:16 - last edited on ‎10-25-2021 17:01 by Fitbit Moderator

I bought a Versa last weekend and it seemed to sync fine for the first few hours but since then it has only synced twice (after restarting the watch) and I haven't received any of the notifications I have set up like WhatsApp. Not sure what to do! Have tried unregistered all previous Fitbit devices from the app and restarting the Versa already!

 

Moderator edit: added label

Moderator edit: subject for clarity

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‎06-25-2018 08:33 - edited ‎06-25-2018 08:33

‎06-25-2018 08:33 - edited ‎06-25-2018 08:33

Hey @Charliewood, great to welcome you!

 

Thanks for troubleshooting these issues by yourself. I will be glad to help you out with them. Please take a look at the following links and follow the instruction provide:

 

 

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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