Text Message Notification Won't Clear

[RSnic]

Hi,

I have a FitBit Versa, running firmware v32.33.1.30 and have it Bluetooth connected to my Samsung S8, running Android 8.0.

FitBit has been great!  Yesterday, I got two text message notifications; I read them and tapped CLEAR ALL.  All I get is a red message that says something like action failed and these same two message notifications are still on my watch, even though I have gotten several other notifications (text, EMail & App) and all go away when I read the message on my phone. I even deleted the text messages, but still to no avail

Would very much appreciate some help

Thanks

Al

[BrittanyTrotman]

I don't get an message saying failed. Mine just don't clear. I am having same issue.

[SunsetRunner]

Hi, see my answer about this topic. Hope this helps.

[DawnDF]

I have the same problem.  I have cleared the message from my phone and synced my FitBit but it still will not clear.  Suggestions?

[SunsetRunner]

Hi, restart your Versa several times in a row by pressing and holding the left and right lower buttons together untill you see the Fitbit logo and release the buttons. That should do the trick.

[Monee]

That did it! Thanks!

[LuluAnne]

That fixed it for me too! Thank you! 

[Charla53]

Thanks worked for me too!!!

[SunsetRunner]

Hi all, glad to be of help for you all!! 

[Streety70]

That worked for me as well.

do you know if I phone replies work or no

im getting text, missed calls, etc but would like to reply to text on watch but can’t can u help..,,

[Greg93]

1 time did it for me. Thanks much!