Text Messaging

[Fireangel81]

Fitbit, will you be updating messages any time so that we can actually respond by typing a message back. The preset messages are really not helpful. I customized them but it is still not useful. For the cost of the Versa, it would be a great asset as well as a great selling point. 

[SunsetRunner]

Hi, which phone are you using?

[Fireangel81]

Hi, I'm using Google Pixel XL 2.

[Fireangel81]

Hi, I'm using Google Pixel XL 2

[SunsetRunner]

Hi, should be working. Try this:

1. On your phone, close the Fitbit app.

2. Deinstall the Fitbit app, but do not remove or unpair your Versa.

3. Restart your phone

4. Reinstall Fitbit app and restart your phone again.

5. Setup notifications as you are used to, including quick replies and see if that solves the problems. 

[Fireangel81]

I have no problem accessing the quick replies it will let me do that on my versa. what I would like to know is if there's going to be an update that would allow us to basically type our own message each time not use a quick reply. it's already a touch screen and I don't see how it would be much more of a stretch than what's already being done. I just would like to get a better value out of my versa as the smartphone options.

[SunsetRunner]

In this case, I would advice you to post this in the Feature Suggestions Board, which is especially created for these kind of requests. Good luck!

[Fireangel81]

Thank you 😁

[SunsetRunner]

You're very welcome!

[LanuzaFitbit]

Welcome to the Forums @Fireangel81. Hello @SunsetRunner.

@Fireangel81 Thanks for sharing your feedback.

As @SunsetRunner mentioned, please do post about it in our Feature Suggestions board. If you do, be sure to read the FAQ to better understand how that board works.

Let me know if you have any further questions.