Text Notifications

[Wordenjm]

As of today I am still not receiving any text notifications. I receive all other notifications except for text which is one of the reasons why I bought a versa. When will this problem this fixed? I have tried all of the troubleshooting suggestions many many times with no luck. Any idea of a date yet? Before Christmas?

[Rich_Laue]

Have you checked the quick settings on your Versa to check if the tracker is in its Do not Disturb mode? 

If that is OK may we know what phone you have?? 

[Wordenjm]

Yes, I checked everything many times. I have an iPhone 6s. Text messages always used to work on my Fitbit, now I get every other notifications except text.

Sent from my iPhone

[Rich_Laue]

Since you have mentioned an iOS update, please subscribe to the thread on this subject found on the iOS board. 

[Wordenjm]

I have already tried all of those things, many times and am still not receiving text messages. Maybe you need to just send me a new Versa?

Sent from my iPhone

[Rmoss724]

should it be in do not disturb mode?

[Rich_Laue]

Maybe it is a case of looking at the last paragraph on the first post of the thread. 

[SunsetRunner]

Versa 2 special edition I get phone notifications but no text, using iphone 6+.  ios 13 checked all settings, unpaired, re-paired, reset, removed, re-added, tried using LG phone still didnt work. synced re-synced; I,m really frustrated I previously had the blaze no issues other than it was time for an update. I hope someone can offer a fix for this issues

Thanks, 

[Rmoss724]

Wow. That was extremely rude. ESP for being in customer service for a product with a issue that has no known fix.

Rebekah L. Moss
Rebekah Moss Photography
Www.rebekahmossproofing.com
Pittsburgh
412-628-4247