11-30-2019 04:55
11-30-2019 04:55
11-30-2019 07:13
11-30-2019 07:13
I am having the same issue, but I have an iPhone. I can get notification for other apps, like remind and phone calls, but not text messages! I’m following this post! I hope someone has some good tech support that will actually work.
11-30-2019 07:20
11-30-2019 07:20
Panda, your problem is most likely caused because your phone is not on the list of Approved Devices.
Mellow, the recent Apple update caused your problem and Fitbit techs are working to find a solution.
11-30-2019 07:49
11-30-2019 07:49
I am having similar issues since I updated my iPhone, very frustrating! I’ve tried everything too. I hope Fitbit finds a solution soon!
11-30-2019 08:58
11-30-2019 08:58
That's a shame if that is the case because it used to work just fine. 😣
01-01-2020 12:24
01-01-2020 12:24
I just spoke with Fitbit customer service. They are "aware" of the problem, it is on their end. They said they are working on a fix but no time frame, and to stay tuned here.
01-06-2020 08:25
01-06-2020 08:25
01-06-2020 08:57
01-06-2020 08:57
did you have to do anything to now get the text messages? mine are still not coming through
01-06-2020 09:10
01-06-2020 09:10
What did you do to get them?
01-06-2020 10:03
01-06-2020 10:03
01-09-2020 08:47
01-09-2020 08:47
I removed the device and the app from my iphone (a few attempts) and shutdown the phone, then reloaded all and now I am getting texts
01-09-2020 08:50
01-09-2020 08:50
I removed the device and the app from my i phone (a few attempts) and shutdown the phone, then reloaded all and now I am getting texts
01-09-2020 09:01
01-09-2020 09:01
01-09-2020 09:06
01-09-2020 09:06
I forgot to mention that I also had to change the settings on my phone for messages to 'show previews-always, which I don't like, but hoping it is temporary until they correct the issue