Text notifications wont clear

[Ncastillo09]

the text message notifications wont clear, I pushed clear all and they are still there?

anyone know what i could do to fix this?

[Marrrmaduke · Accepted solution]

@Ncastillo09 Is it the first time that it has happened? Try rebooting your tracker by pressing and holding the left and bottom right buttons until Fitbit logo flashes.

[Ncastillo09]

Yes it worked, thank you 👍🏽👍🏽

[HeydyF]

Hey @Ncastillo09, welcome to the Community! Sounds great that the tip that @Marrrmaduke posted above, helped you out. We appreciate the update. 

If you have further questions or comments, feel free to keep us posted.  

[Sheriffstar]

I had the same problem... but followed instructions and was fixed!!!   Thank you!!

[HeydyF]

Thanks for the update @Sheriffstar! Sounds great that the previously instructions posted, helped you out with this. 

If you have further questions, let me know! 

[AwVersa18]

Thanks for the suggestion this totally helped

[Marrrmaduke]

@AwVersa18 We're glad! Enjoy your tracker and check out other corners of the community! 😄

[HeydyF]

Sounds great @AwVersa18! If you have further questions or comments, please let me know! 

I'll be around! 

[Ashley.h]

I have a versa and have the same problem . 

[Marrrmaduke]

@Ashley.h Reboot both Versa and your phone.

[Helen0531]

I tried this and the same text message won’t clear - for about 2 - 3 weeks now 

[Marrrmaduke]

@Helen0531 DId you clear the message from your phone's notification centre? If yes, and if you have already rebooted both devices, then please uninstall and re-install Fitbit mobile app.

[Hfaus]

This continues to happen to me on a weekly basis. I can clear it by restarting the watch like you mentioned but is there a more permanent solution so it will stop happening? 

[Marrrmaduke]

@Hfaus short answer, no. I found out that unpairing from phone's Bluetooth and rebooting both devices helps a lot. But, as you mentioned it will reappear after some time.

[Billabonbon]

Thanks! This solution worked for me as well.  But I hope it wont be a weekly thing either. My fitbit is only 4 days old.  XP

[Deans22]

When you did this, did you lose the apps that you downloaded?

[HeydyF]

Hey @Billabonbon, welcome aboard! I will appreciate if you let me know how it goes. 🙂 

@Deans22, welcome aboard too my friend! Are you asking about restarting your Versa? If so, don't worry, if you just restart it by following the instructions in this post, any of the data on your Versa or your Fitbit account will be deleted, just the text notifications after you clear them up. So let me know how it goes. 

Have a nice day guys! 

[Deans22]

Thanks for the info. I did the reset as directed and it worked great!! No
more annoying notifications that wouldn't go away, AND I DIDN'T lose any of
my data. I was really worried about losing the My Agenda app I had just
downloaded, but all was good with it. So far, loving my Versa!!

Deana Taverna

[HeydyF]

Thank you for the update, @Deans22! Sounds great that the notifications get deleted. 😄 Please let me know if you have further questions or comments. I'll be glad to help you out. 

Have a nice day!