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Third defective Versa

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‎05-26-2019 06:34

‎05-26-2019 06:34

Really annoyed.  I have bought three Versa watches and just crossed over the 1 year mark with two of them.


I have replaced one purchase 5 times due to going dead.  This other purchase is only a few days over the mark and just died.  The best Fitbit offers is a coupon.  There is no damage, the devices just die.


I started a reddit thread and apparently this is crazy common and not repairable except to buy a BRAND NEW one (and it's not solvable by giving us a 25% coupon!).  Is there a bad batch?  What is going on?  


It'd be nice to have a device for more than a year before it stops working with no repair options.

 

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‎05-26-2019 06:54

‎05-26-2019 06:54

Hi @kramerjn, I just have a question for you: where did you buy the Fitbit(s)?  If they are still under warranty and you bought them directly through Fitbit, they may be able to give you a replacement.  If you bought them through a third-party retailer, I would suggest checking with them to see what your options are.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!
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